Virtual call center agents perform telephone customer service and sales from their own home office. Because so many companies operate globally, bilingual jobs in home call centers are common. Though Spanish is one of the most popular languages for bilingual jobs, dozens of other languages are needed. In many cases, call center jobs offer two rates of pay, one for English-only agents and a higher one for agents in bilingual jobs. For more information on salaries, see this article on Call Center Pay Structures.
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Note: All companies may not be hiring for bilingual jobs at this time. However, companies' needs for language skills are always changing, so check the companies' websites frequently. There are many other types of bilingual jobs too. Also see these list of translation jobs and online teaching jobs.
1-800-FLOWERS
New York-based floral company regularly hires for at-home call center jobs on a temporary basis for seasonal employment. It does occasionally hire permanent (particularly bilingual), at-home call center agents as well. Must live in the following states: Florida, New Mexico, New York, Ohio, Oklahoma, Texas or Virginia.
Advanis
Canadian market research company hires for virtual call center jobs and mystery shopping jobs. Bilingual jobs in French or Spanish available for the home call center jobs. Must live in Canada for call center jobs.
Alpine Access
Home-based agents take in-bound customer service and sales calls for various clients. Reps at this business process outsourcer (BPO) are paid an hourly rate of around $9, and training is paid. Requires a minimum commitment of 20 hours per week with up to full-time hours available. Bilingual jobs in languages such as Spanish, Mandarin and Cantonese available. See more BPO jobs.
Apple At-Home Advisors
Apple at Home is a work at home call center program from Apple that is part of the company's AppleCare department. Use the keyword "home" in the company’s job database. It recruits French and English bilingual agents who live within 100 miles of Markham, Ontario.
American Express
The travel division of American Express hires bilingual virtual travel agents and call center agents with experience in reservation systems in the U.S., U.K., Canada and Australia. Use "virtual" "telecommute" or "work at home" as keywords to find a job online in its database.Affiliated Computer Services, Inc.
FORTUNE 500 company, owned by Xerox, provides business process outsourcing (BPO) and information technology solutions. Company offers part-time employment (paying $10/hr) for home call center agents, bilingual (Spanish) preferred. Use "work at home" a keyword in company's careers database.BSG - Third Party Verification
Agents take inbound calls to do third party verification for utility, cable and financial services clients. Agents can choose shifts as short as two hours. Pay is $8.50/hour for English-only agents and $9/hour for bilingual agents. Languages needed include Korean, Vietnamese, Spanish, Cantonese, Mandarin, Tagalog, Arabic, Armenian, Bosnian, Cantonese, Farsi, German, Indonesian, Korean, Mandarin, Persian, Polish, Somalia, Russian, Turkish, Ukrainian and Yugoslavian.
CenturyLink
Formerly CenturyTel and EMBARQ, CenturyLink is a provider of voice, broadband and video services for consumers and businesses in 33 states. Work at home call center jobs pay around $10-11/per hour. Bilingual encouraged to apply. Search job database using "work at home." Work at home jobs are based in FL, IN, KS, MN, MO, NC, NE, NJ, NV, OH, PA, SC, TN, TX, VA, and WY.
Indeed.com
Search Indeed.com for bilingual work at home call center jobs. Read job descriptions carefully because this is an automated search that pulls listings from many sources, and it may pull non-work-at-home jobs too.
