- Alpine Access
Position type: Employee
Costs: $45 background check; possible equipment costs; more on home offices for call center jobs.
Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
Virtual agents field in-bound sales and customer service inquiries for clients. Reps are paid an hourly rate of around $9, and training is paid. After a position is offered, applicants pay $45 for a background check. Bilingual skills a plus. See reader reviews of Alpine Access jobs. - Apple At-Home Advisors
Position type: Employee
Costs: Possible equipment costs; though Apple provides a computer and phone.
Apple At-Home, the home-based call center program from Apple, hires both college students and non-students for full- and part-time positions. It is part of the company's AppleCare support department. Use the keyword "home" in the company’s job database. Recruits from Colorado Springs.
- Carenet Healthcare Services
Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Full-time, overnight work may be available and/or required
Medical call center company hires registered nurses to work from home. Pay is $25/hr. See more nursing jobs from home.
- Convergys
Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Schedules with 16-40 hours per week
Home-based call center agents receive incoming calls and provide services such as customer service, sales or technical support. Paid training and benefits available. See reader reviews of Convergys.
- LiveOps
Position type: Independent contractor
Costs: $50 (or sometimes more) for background check; possible equipment costs; home offices for call center jobs.
Outsourcing firm hires call center agents, including licensed insurance agents, for a variety of call center jobs including outbound sales, bilingual customer service (Spanish and French) and financial services. Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid. More Bilingual Call Center Jobs
- NEW Corp
Position type: Employee
Costs: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: 20-40 hour/week, weekend and evenings required
Geographic restrictions: New hires who live within 50 miles of a brick-and-mortar training site must train there; others can train virtually.
Extended warranty company pays home-based customer care reps $9-10 per hour to take in-bound calls. It hires both work-at-home and office-based call center agents to troubleshoot and provide customer service for its clients. The company's clients include Best Buy, Lowe's DirecTV, Walmart, GameStop, AT&T and Gateway. Hires agents bilingual in Spanish/English also. More Bilingual Call Center Jobs
- Sitel
Position type: Employee
Costs: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: Varies
Sitel Work@Home, the company's work-at-home program, offers call center agents professional training from home for full- and part-time positions.
- teleNetwork
Position type: Employee
Technical support outsourcing call center hires work-at-home technicians to assist with Internet services, desktop support, and security issues. Strong customer service and self-management skills along with excellent communication skills are required.
- TeleTech@Home
Position type: Employee
Costs: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: Part-time, 20-30 hours/week
Global business process outsourcing (BPO) company hires associates In some U.S. states and the U.K. to work from home as call agents and other fields. Bilingual call center agents needed. Benefits include paid training, 401k. Pay is $9-10/hour.
- Terminex
Position type: Employee
Costs: No fee; possible equipment costs; home offices for call center jobs.
Pest control company hires home-based customer service agents for inbound and outbound calls. Flexible hours reflect seasonal nature of the business. Home-based jobs have geographic restrictions such as being based in California, Oklahoma or Colorado.
- Ver-A-Fast
Position type: Independent contractor
Costs: No fee; possible equipment costs; home offices for call center jobs.
Work at home call center agents use a predictive dialer system to make verification calls for company's clients, which are primarily from the newspaper industry.
- VIPdesk
Costs: Possible equipment costs; home offices for call center jobs.
Duration, hours: Offers full- and part-time hours but agents must commit to certain availabilities.
Specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus.
- West at Home
Costs: $29.95 fee for background check; possible equipment costs; home offices for call center jobs.
Duration, hours: Varies
West at Home's customer service agents are employees who handle billing, sales or troubleshooting calls for the company's clients. They are paid on a per-minute rate, per-call or minimum wage. Training is paid. Some bilingual jobs are available. May not hire in all counties in the state.
Know of another home call center company operating in Colorado? Email me at workathomemoms@aboutguide.com. Or if you've worked at any of these or another home call center company, write a review.
