Arise is NOT your Solution
- I also joined this scam. Cost $99 to join, $279 for class plus $20 for back round check.. Took tests, and waited my time and money.. For anyone thinking of it DONT BOTHER> KEEP YOUR MONEY IN THE BANK AND search Craig's List you will be better of. WHAT A WASTE!!
- —Guest Jean
Do Not Join This Company
- I started with Arise in 2010 and worked two clients Rogers, and Sears. Rogers was a hot mess, and always technical problems, and Sears was waiste of my time I paid for the client trained and right after Christmas the hours went down to 7 hours a week!! Unbelievable. Arise is scamming people to pay for clients and dont get paid to train. Classes could be from two weeks to two months for free! Ridiculous I shelled out to much money for phone line and headsets. The worst part is if you dont pass the simulation calls after training, you dont get the job and there goes your money down the drain!! And if a company let you go for not keeping your QA scores up. Arise will not let you apply for other clients, and support never has answers and do not want to talk to anyone!! Everything is done by email, or chat. WHich reminds me I sat in chat for 8 hours one time trying to get help What a nightmare. Not a good place to work if you want to make money not throw it away!! Have to cancel LLC now
- —Guest Faye F.
just getting started
- I currently work for a corporation with which my schedule is set in stone and I work until midnight and 2 am on the weekends... I hate it. So one of my friends recommended arise to me. She said you get to set your own hours etc etc.... I have passed everything and have paid for my client.... If you know how to work the system correctly and are smart enough to get through the certifications i do not see what the big deal is? I am super excited about this opportunity... I think people who write bad reviews simply did not understand how it worked or did not take the correct steps to MAKE it work. I am going to MAKE it work because i have a child of my own, and there are ups and downs with every job or job opportunity.
- —Guest anonymous
Don't do Arise
- I made the cut, done the training and when my class finished, there were no hours, they do not even schedule hours for you during nesting, its insane, we could not even get hours to train for the job, but they made it clear that we needed to pay for the second half of the course to attend part two. Nothing but game, they are getting money from us to incorporate because if you decide this route, the company that will assist you in incorporating will ask you the company that referred you, I really don't have time to go into detail. but I'm deciding to do this to help other like the others that tried to help me, as far as the google searches, and then what cuts the cake is FYI they was hinting for me to do the same to others since I was incorporated, so those positive reviews are just trying to get their money back for all the time they spent getting in only to find out, its crap. Hope this helps, lets shut them down, do not give them any more money!
- —Guest Ms T
Arise is a disappointment
- Arise is legit, but they do not care about the IBOs/CSPs. There is no way to call. You are told that as a virtual company everything is handled thru chat or email. The sad thing is that the chat is outsourced and rarely are emails responded to. B/c you are only paid for the time you talk, you end up giving your time away. The idea of Arise is awesome! But they do not deliver available hours to work, even though you have a minimum # to work ea week. You must be on the computer the second the hours are made available to get any hours at all. I had 1 week that I rec'd the min 20 hrs scheduled and I only worked 8 hrs. I am looking for other avenues of work. I interviewed with Arise. I was told that the turnover rate for IBOs/CSPs is 70% and there are 32000 ppl in training at any given time. Arise is making their money. They are not worried about the IBOs/CSPs making anything, b/c there seems to be an unlimited number of ppl willing to the the new kids.
You have to give it time...
- I have been working for arise, the client AT&T and at first it was rocky and I wasnt getting paid what I wanted. But if you commit to the hours and stay logged in and work the hours. I have been with them for 3 months and I am already advancing to a Chat PF. Maybe it's not arise but it's your work ethic. Please evaluate both before you leave the company because you may regret it.
- —Guest CK
Contractor vs Employee
- It is clear from many of the posts I read here that people have not done complete research on Arise. At the end of the day, Arise is real. If they were not, they would not be providing service for some of the nations leading companies. Try setting up your own business for under $500. Do you think you can open any other business and choose what customers you provide service for? Come on! Read the guide they post on their website. It is very clear what you are doing: http://partner.arise.com/media/4125/independent_business_guide.pdf
- —Guest Just Found Arise
There is a word for this company.. Pimps
- Let me start by saying that I have worked for numerous clients with Arise including AT&T and Apple. At this point I wouldn't suggest that anyone who has another option align themselves with Arise. You will pay hundreds of dollars to be allowed to train. My AT&T training took about 10 weeks. It was the equivalent of a collage level course in both material and workload. I paid for the privilege of attending and was promised $800 in bonus money for certain levels of work during my certification period which I never received. Once I started there were never enough hours and the pay was much less than expected. This isn't a scam but they are praying on the contractors. Don't rely on Arise to be an honest broker between you and their clients. You are a piece of meat to them. Oh and if the call volume drops they just wipe out your hours and your metrics turn to crap. It's simply not worth the aggravation to work through Arise.
- WEll Iam sorry some of you have had or still having issues with Arise but the client I work for is Great!! 24 hour call center I can work u to 70 hour a week , we get paid a base pay even if the phone does not ring when we are taking calls per min , I have 2 boys and a husband at home I work while the boys are in school and then i pick up a few when they go to bed adverage 9 hours 6 days a week get paid 7th and 22nd of each month and Love it .. I was very blessed getting a voucher for taking class in 2010 so i only paid for my background check 10.00 Love it.. Arise think outside of the box ...
- I have worked for arise for about a 1/1/2 now. Other than paying to work, it is not bad work. The only downfall is that you are paid for only when you are talking not when you are on the phone. My last check was 14 hours under what it should have been because of this. They only show you on your invoice how many minutes you were talking to some one but do not show how many minutes you were logged in. There is a ton of room for cheating people out of money and no way to find out if they were. My last two weeks I calculated about 4500 minutes logged in but was only paid for 3100. And I remember back to back calls for those days so I was always on the phone. When I contacted them Via Chat, the only way. They submitted a case to be looked into. A couple of days later I received an email stating my invoice was right. Again NO information just that it was right. The second bad thing is there is no line of communication to contact anyone if you have big problems.
- —Guest Tony Lykins
Arise Virtual solutions
- I paid $300.00 for a class that took over a month. I had to change my virus scan and still did not get hired. Out of the 9 people I was communicating with one got hired. I was in customer service, sales and use to make over 100k a year. This company is making money off of classes.
- —Guest Merry
- I have just signed up with Arise and put out about $1,200 to get set up, new computer, etc. I loved the idea to work from home so I could take care of my Grandson, whom I have custody. I was referred to the site from a friend who had a friend who was an Arise Certified Service Professional. She was helpful on my journey to get incorporated, etc. Their classes are very long 4-8 weeks and you have to pay a lot of money and time. When I was ready to sign up for a road assistant company, they no longer accepted windows 7. The day I went to signup they went down for maintenance for three days. When they did finally come back up there were no opportunities available. I have put hours into this and I am very disappointed and feel they are nothing but a scam to make money for themselves and take advantage of good hard working people. Live and learn. It is a waste of your time and money. I would not recommend this to anyone who needs to work for a living
- —Guest B.J.
Do NOT Do THIS!
- DO NOT DO THIS! YOU WILL NOT SEE A RETURN ON YOUR INVESTMENT! THE POSITIVE REVIEWS HERE ARE MOSTLY MEDIA MANAGERS FOR ARISE. BELIEVE ME,THESE COMPLAINTS ARE LEGIT. IF YOU ARE SURE THAT YOU ARE OUT OF MONEY THAT IS OWED TO YOU BY ARISE-GO TO THE BBB. ALSO, LOOK INTO CLASS ACTION SUITS IF YOU ARE IN CALIFORNIA.
- —Guest Walgreens Weary
Love the Freedon
- I worked for a local government for 24 years before I decided to stay at home with our youngest. Shortly after I left my career behind, the economy crashed and I needed to be able to once again help my family, but I didn't want to leave my 4 year old. I found the perfect solution. Arise! There are start up costs, yes, but worth every penny! I own my own company that partners with Arise and actually hires other virtual services agents. I love helping others find the freedom that I have found. Does Arise have issues? Yes, but if you find a job of any kind, that doesn't, please let me know what it is. I've serviced the same client for 4 years, which means I paid the start up cost, then my training cost one time. Well worth the investment!! I now plan work around my life instead of planning my life around work. My son is now in school, and I'm here every day to take him to school, pick him up and help him with his homework.... priceless!!!
Good and bad
- My experience has been good and bad. I had an opportunity to be a PF for a client and yes, there are a lot of people that are just rude to the front line people that need help. That being said, there is also some entitlement attitudes that come from the people asking for help. Some people asking for help ask the same questions over and over again for stuff they learn in class on the first day. That can be frustrating. However, that does not give PFs the right to bash others in Private messages and instant chats (that I saw). It's a clique, and it's unprofessional. I have also had issues with a different client not paying me correctly. The phone system is what tracks "talk minutes" but the phone system conveniently logs in and out during calls. When you address these issues to Arise they could care less and more often than not do anything they can to pass the buck to more client specific "employees" who also try to pass the blame on to you. Word of advise: Monitor you time closely.
- —Guest Mogli