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Readers Respond: What's Your Experience Working for Arise?

Responses: 320

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arise is a money maker for themselves

I took the AT&T Liveperson Chat course. From the very beginning my questions I asked were skipped over, students in the class attacked another student, the teacher in response to the students questions were answered in a grumbled voice I went over this which she didn't, on several occasions she stated she went over stuff and she never did. The teacher told us she wouldn't be doing the certification well came to that day guess who was doing them Unlike other courses your certifications were done in a live environment not this class I was doing mine one tells me go in away status so I do another comes into my chat and says go back online teacher comes back in oh sorry my mistake right in the chat I awaited for results of my chats none of my scores matched up with my chats only 35 people passed out of 237 passed revenue arise made over $50,000 from the ones that didn't pass
—Guest very dissatisfied

Arise success - and SOW violations

I've been with Arise since 2007. My first comment is that every comment on here with the name of an Arise client listed is in direct violation of their contract with Arise. Guys, you sign a LEGAL contract to non disclosure when you begin your tenure as a servicing partner. Arise, like any other CLIENT, doesn't ever have to renew a contract with it's vendors. You, as an IBO or contractor for and IBO (VSC) are a free agent. This means that after the 3 months of your SOW is up, they have the option to renew or not for any reason at all. This is how it goes in business. Just because one of my solar customers buys a panel from me one day in no way obligates them to buy their next2, 3, or 4 panels from me. That's life. That's business. roll with it. Imagine that you'd like to become a paramedic. You need certification to do that. Who's going to pay for those classes? YOPU, typically. With no guarantee of a job in the end. This is the same thing.
—Guest Piedmont365

Arise scam or no?

I have worked for Arise for 5+ years and wanted to respond. Yes, you do have to pay for training and other costs to get started and they can be quite steep. I feel the biggest pro for Arise is that you are in control of what client(s) you work for. In 5+ years I have always had a client and been able to work as many hours as I wanted and have always had at least 1 client. I recouped my start up costs in about 1 month. It takes initiative and dedication, but has been more than worth it for me. I have worked at other call center work at home companies and found Arise suits my needs the best.
—Guest AriseWorker

Arise scam

Well i will put in my two cents worth. I have been with arise for 3.5 yrs . I have had my corpt. for 35 yrs so i didnt have that expense to put into this .first it was to be olny 19.95 for a fee with arise and some where in the times that extra 19.95 started coming out. It cost a lot to get started you pay arise for working for them , but how they get by with it is you are loging into there secure system. Another thing is you have to pay for trainging find out that they have 3 to 8 more classes with 20 to 65 people in each class you no that all them people wont make it so arise has made a good profit by having them join. there tech support sucks big time, there automotive person never know what you want. You wait for hours to get tech to answer you and sometimes they screw things up worse than what it was before you went to them . YOu have to release hrs if you go to them . Qpfs are rude all the T2 they take to long to help you . stay clear looking for something esle.
—rubygirl10

Find Jobs That Pay!

I noticed people saying that "No internet company will provide free training." That just isn't true. There are several work from home jobs that offer training. I currently work for two companies right now that got me all setup and CHARGED ME NOTHING. Now your desired company wants you to have specific certifications it is likely you will be required to pay for those certifications, but even in contracting/ freelance positions that is not always the case. It takes some time to get independent. Make sure you are setting weekly goals for yourself and understand that finding opportunities evolve as you evolve. I know that you can find much better opportunities without spending a dime. In fact, unless it was certification that I could take with me for additional opportunity I am not paying for it. A good resource I have found is "www.ratracerebellion.com". My suggestion for work at hope individuals is find jobs that pay, not opportunities that require you to pay!
—Guest James

iaintnodummy

Finding Arise was what I thought to be a blessing but…it is not. I do think however, that Arise is somewhat a legitimate company in need of restructure. Being a fairly intelligent person, I enrolled for a national cell company training course which lasted 8 weeks. I was told to study hard and I would make good money. However, studying hard meant studying night and day; 7 days a week. Our instructor probably can do the job successfully, but cannot teach it. Still once the customer service portion of the course was done, our contract was cancelled. You also have to realize there is no payment for training so for 6 weeks we spent all this time and money for nothing. Vouchers were given to those who passed the course, but those who did not pass got nothing. I paid $200 + for the course and more for the phone and headset. Personally, I think Arise has a very high failure rate and with that, I would say they are the ones making most of the money and I will pass on any other courses.
—iaintnodummy

Been with Arise for 5 years

I have worked for Carival, Home depot chat and currently Disney ALL from Arise. I have 2 small kids and being able to work at night after they go to bed allows me to keep them out of daycare. This is NOT a scam, it may not work for everyone but others make a great living. Arise has also allowed me to work for several other work at home companies that I wouldn't have been able to get without the epxerience I got from the Arise clients. Expenses to get started: (This is a 1099 position and many expenses can be written off on your taxes) Background Check $44.95 (paid directly to U.S. Information Search) High-Speed Internet $50* Phone Equipment – Keypad & VOIP/Gaming Headset $35 -$100* Dedicated Phone Line $18* CSP 101 $99* Online Training: 50-200$ 5 years ago I started working from home and have never looked back. Being able to schedule my own hours and choose who I want to work for is amazing. I make 12HR with my client but it ranges from 9-15HR.
—Guest Work at home mom!

Arise sucks

I went thru the training, took the tests did well, scored well on reviews and one customer said I should train. Now that wave season is over and Triumph and subsequent issues have been resolved and they were begging for hours and now it is slower the dump you. It is a bunch of crap. Some of the PF suck and don't answer your questions. If you send an e mail you get a response several days later and they blow you off.
—Guest Terry

dont mess with arise they are con artist

Im an ibo i was doing very well and managed very well and had great people under me .. I had 30 agents now 3 and soon none as my people are certifying and sow terminated a week later or being paid 7 hours when they should be paid for 50 or not being placed in que to receive calls ...things were almost good one was terminated i feel cuz she was too damn good and broke pockets so to say but not literal she was making 1500.00 every 2 weeks n when she hit 3000.00 out of no where her sow was terminated.....too much money being spent to not be able to work cuz tech issues is not cool n they wanna terminate cuz of they issues not mine or my people as i have or had exceptional agents....dont mess with them unless you just want throw away your last bit of money that you only have...cuz u will end up with no money n no job
—Guest screwed with no lube

Oh Come On!!

Out of curiosity I searched Arise reviews to see if there are "more" negative feedback on the web. Why am I not surprised. People will jump to report negative and barely report positive which makes a company look bad. I wondered how a BBB Accredited company since 2005 hold an A+ rating if it's so bad. That's because IT IS NOT BAD. I have been with them for a year now. Yes, they have issues but a person with patience will view the issues as minor. An impatient, always on the edge person will view them as a horrible place. The bad reviews last year had me leery at first but I said hey what did I have to lose, I was jobless bordering homelessness. I passed the certs and began working. I had one issue with them and patiently and kindly addressed it and that got me a great, swift response of resolution. Arise is great and like everything else in life, has issues but not to the point of deserving these complaints. Some people on here are impatient with things or folks with flaws (2 b cont'd
—Blessed44

working for arise

i like arise it does give me the hours i need and i can work around my kids. i love this job and i got my money back for training with my 1st pay.
—Guest ray

Been with Arise since 2008! LOVE it

I have worked with Arise since 2008! I currently work for Disney taking inbound Customer Support calls. I make my own Schedule every week (night shift only) and make 12 hourly. They have thousands of agents so I'm sure some people will have a bad experience but for me they have supported my family for almost 5 years! Yes you have to pay for training and it's 4 weeks unpaid 4 hours a day. As soon as you certify you start working, I made all of my expenses back within the first week of working and they are also tax deductible. You do have to meet certain client requirements as with any job. You also have to work very well Independently because YOU make your own schedule and you're responsible to show up without someone telling you to. This type of work isn't for everyone obviously but for those that take it seriously and work hard you can be very successful. No complaints here I love it :). If you have some questions I wouldn't mind helping: miranda.ashvs@gmail.
—Guest Miranda

Arise is full of [it]

I paid and went through all the curriculum needed, passed all exams 100% score. I get all the way through training where we take live calls to certify. Well a few of us got together before and after the test calls and [we think] if you sound too "BLACK" they will not hire you on. The training class was rushed and full of technical difficulties so there was no learning time. Save your time and money cause they only want a certain "kind" of voice to service the clients they have
—Guest Duped out of a Job

csp att iru

Started in wave53 class great trainer but I was let go do to stats which I always asked my qa/pf about my stats and what I needed to do. The stats were sent out weekly and they were in the green so I thought I was doing very well until they said I was not getting weekly stars and I also sent my qa/pf the stats that I was seeing and was told not to worry about it that I would be getting stars soon. Well I was let go and a week after that I checked my stats and had 3 stars for the week. On top of every thing I had 3 qa/pf's in the 30-45 days that I worked for ATT IRU. So now I'm trying to work but my IBO let me go. Another thing they kept saying the AHT didn't matter but it actually did and that is why I was let go.
—Guest leslevres

Should be illegal

Worked the ATT and Carnival clients. Quit the ATT one because I hated it and did Carnival which was ok. Started with the Customer service for Carnival then cross trained into Carnival Sales. At some point, I was removed from the Carnival client without notice or anything. Just simply removed. No idea why, what or by whom although I suspect it was Arise. You see, Arise is a huge scam but some people just cannot see it. How are they a scam? Simple. They continuously have training classes which typically range around 30 people that end up being around 15-20 at the end. Then those people start working for the client but will at some point reach a dead end due to system failures and issues (causes by the client and Arise), lack of hours, and metrics that are not in line with the real world. But this is ok to Arise because they have put these obstacles in place to ensure people will at some point fail. It is a training mill designed specifically to make money off people through training.
—Guest Todd

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