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Reviewer Is Disillusioned at Arise

Reader Reviews: Reviews of Call Center Companies

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From Annie

Work-at-Home Call Center Companies

Name of Home Call Center Company 

Arise

Did you have call center experience when hired? 

No

Was your training paid? 

No, I had to pay for it

Were there intial fees (background check, training)? 

More than $100

How many hours a week do you work? 

Less than 10 hours

How much do you make per hour? 

I never got the chance to start working

My Review 

I paid for a background check and the first class only to find that I had to pay MORE and couldn't get the jobs due to my disability. I wasn't told of the WEEKS of training that was required and hours that I told my SVC I couldn't work...training was 6-7 wks. You had to score 90% on the test or you lose the money you paid for the training and would have to wait before you could apply for another position. They don't tell you all of the actual job hours and requirements until AFTER you have paid for the ACP training and background check. You learn about these things as you go. You aren't even allowed to see job specs until you pass the ACP test. If you can work any hours and have money to waste or spend as the case may be...this is for you. I'm unable to work the hours they wanted to train me (the actual job training). They do tell you the costs (approx) up front but they hide the actual job specs so if you pay for the classes then find you cannot work the job for reasons of hours or whatever, you are out your money. I understand and also have experienced slow support. For those who have any restrictions or aren't counting on being able to work after paying, this job could be good for you. However I am totally disillusioned, out money and there are only 2 jobs to choose from. You have 30 days after your ACP to choose a job. They don't tell you that. They list all the companies they contract with but that doesn't mean they are hiring during those 30 days. Maybe one or two. If they don't suit you...too bad. You are out money, time, stressed, depressed....they are richer and move on. Why the 30 days? Just another way to help you fail at Arise. A few get lucky and it fits their schedule and life. The rest of us are just paying ARISE for stressing us out. I paid out all this money and now don't have a job.

Would you recommend this to a friend? 

No

Laureen Miles Brunelli, Work-at-Home Moms Guide, says:

Thanks for writing in with so many details, Annie.

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