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Reviewer: Convergys Promotes From Within

Reader Reviews: Reviews of Call Center Companies

User Rating 4 Star Rating

From Eclypze

Work-at-Home Call Center Companies

Name of Home Call Center Company 

Convergys

How long have you worked there? 

More than a year

Did you have call center experience when hired? 

No

Was your training paid? 

Yes, training was paid

Were there intial fees (background check, training)? 

No fees

How many hours a week do you work? 

More than 30 hours

How much do you make per hour? 

Salary for me, but the agents make 10.00/hr B&M - Home agent 9.50

My Review 

Benefits are reasonable, plenty of training time, 1:1 coaching and feedback to ensure you are successful, as long as you take the feedback and work on it. Friendly faces, and nice environment. Been with the company as Brick & Mortar for over 5 years and moved from Agent on the phones to Operations Manager. They like to promote within before looking for external applicants as you move up the chain, which is great for growth opportunities.

Would you recommend this to a friend? 

Yes

Laureen Miles Brunelli, Work-at-Home Moms Guide, says:

Thanks for writing! For more info on Convergys see this work-at-home company profile.

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