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Reader Reviews : Reviews of Call Center Companies

User Rating 2.5 Star Rating (99 Reviews)

By , About.com Guide

You really can't know what it's like to work for a call center company until you've actually done it. The next best thing, though, is to read first-hand reviews of call center companies from people like you. Read these reviews of work at home call center companies. Or if you've got experience with one of them write a review. See reviews of:

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Poor Training Is an Issue at Sykes (Alpine Access)

The reason I gave Sykes a 1 is because the training was not at all as detailed as it should have been for all the many different programs that we had to utilize in a day. The claims training went by …More

No Time Off at NEW CORP (DirecTV)

Horrible company worst mistake of my life. I actually switched to this company from another company for the pay, worst mistake ever. This company and employees are nasty to deal with. They expect you…More

Reader Review: Arise Sets You Up to Fail

After you pay over $300 to take the course and pass all of their tests 95% or better, they have you pay $20 twice a month for Tech support. Then your technicians("fix") your Avaya phone so you receiv…More

Reader Reports Unhappy Experience Working for 1-800-Flowers

Misleading information about the type of job. Initially it was part-time; during training, it became temporary; at the end of training, it became seasonal. We were told we would work from Valentine's…More

Arise Agent: "I make what I put in."

As I read the comments I find it a little amusing. Arise is not for everyone for sure. But for me it is wonderful! After years of working in Customer Service and feeling restricted by schedules I wan…More

Arise Is "Inflexible, Unhelpful, and Unfriendly"

I never got as far as working. The first class I took I didn't pass; the instruction was disjointed and unorganized. Many in the class cheated, but I chose not to and got 87 percent when passing was …More

1-800-FLOWERS: Good Trainers But Problem Software

Great trainers - bad training software, must download tons of software, using all your reserve pc resources, tell you must purchase a good pair of USB headphones with all the bells and whistles on it…More

Arise Agent: Some People Make Money But Most Don't

I worked with Arise Virtual Services for about 6 months and left because it was not worth the aggravation and stress. My goal was to learn the business then develop my own crew of contractors. Here i…More

Can Take a While to Make Money at TrueVoice Solutions, But It's Worth It

I enjoy working at TrueVoice, we start our days with gratitude sessions and have ongoing daily training sessions with the owner of the company. I make mostly outbound calls but do get to take inbound…More

No Time Off at Arise, Says Agent's Spouse

i am the husband of an arise call supervisor i was reading the reviews and i have to say the person that wrote the review about lazy, stupid people i can almost guarantee was written by arise upper m…More

Teleflora: Simple System, Happy Customers

The application process took a little time but completely worth it. I get to work while the kids are in school and I basically take flower orders for people over the phone. Simple system and it's nic…More

Choose a Team That Works for You at Arise

I really enjoy working with Arise. I partnered with ATAC inc as an IBO and they are great! Arise is great when everything works like it is supposed to. When something goes wrong it is hard to get the…More

Arise Agent: "You Will Lose Time and Money"

Don't pick there client that has been around for a long time as a company. You will regret it and make no money. You will dedicate alot of time in for nothing and lose in time and money. You will lea…More

Arise: Not Too Good To Be True, Says Agent

I heard about Arise though friends of mine that are ISP's. It sounded too good to be true. I read a lot about the company and reviews from others who had interacted with it. Finally, I decided to try…More

Reader's View: Best and Worst Home Call Centers

The worst call company to work for out there. Had to read from scripts pages long that went on and on. High pressure sales even when people said NO you had to carry on reading. All calls are recorded…More

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