1. Parenting
You can opt-out at any time. Please refer to our privacy policy for contact information.

Work-at-Home Call Center Jobs

These companies hire for "virtual" call center jobs.

By

Call center jobs can be either work at home (a.k.a. virtual call center) or in an office outside the home. Companies may hire call center agents for their own business needs, or they may contract with BPOs who provide call center services for a fee.

This list of call center jobs concentrates on those that are work-from-home opportunities, but some of these companies may have brick-and-mortar operations as well.

To get started...

Gettyvirtualcallcenters.jpg
Getty/Stockbyte

Read this virtual call center FAQ to learn more about:

Then  start searching for a home call center job. Also see this other If you speak more than one language, consider these bilingual call center positions, or if you don't want full-time work, try this list of at-home, part-time call center jobs. But if you're looking for a long-term position check out these call center jobs with employee benefits.

But if it seems like a virtual call center position is not what you want, check out this list of all kinds of other work at home jobs at more than 200 companies.

Scroll down to see work-at-home call center companies.

1-800 CONTACTS

Costs: No fee; possible equipment costs;
Duration, hours: Full time, part-time
Geographic restrictions: Within 50 miles of Draper, UT
Hires for call center employment jobs in an office as well as work-at-home jobs. $10/hr plus incentives.

1-800-FLOWERS

Position type: Employee, temporary
Costs: No fee; possible equipment costs.
Duration, hours: Full time, temporary
Geographic restrictions: Must live in the following states Arizona, Delaware, Florida, Illinois, Montana, New Hampshire, New Mexico, New York, Ohio, Oklahoma, Oregon, Texas
New York-based company hires for home-based, temporary call center jobs, typically  for seasonal employment but occasionally for permanent (particularly bilingual) ones as well. The 1-800-FLOWERS’s customer contact call center handles calls for other brands such as Cheryl & Company Gourmet Cookies, The Popcorn Factory and Fannie May Chocolates.See more temporary holiday jobs.

Accolade Support Call Center Services

Position type: Independent contractor
Costs: Possible equipment costs.
Duration, hours: Full time, part time
Geographic restrictions: United States
Hires technical support agents for work-at-home call center positions doing desktop troubleshooting and software support. Pay is up to $9 per hour. Apply by emailing resume.

Ever worked at any of these or other call center companies? Write a review of a call center company.

Advanis

Costs: No fee; possible equipment costs.
Duration, hours: Must be able to work during these hours: Monday through Friday 3 - 10 pm MST (5 - 12 pm EST) and Saturdays 10 - 5 pm MST (12 - 7 pm EST)
Geographic restrictions: Must live in Canada. Considers residents of other countries for mystery shopping.
Canadian market research company based in Edmonton, Alberta hires for virtual call center jobs and mystery shopping jobs. Call center agents perform surveys (selling). Being bilingual in French or Spanish is an asset. Paid train, set wage.

AdviseTech

Costs: Possible equipment costs.
Duration, hours: Looking for people available 2-6 hours per week
IT solutions provider hires for work-at-home, troubleshooting call center jobs. Experience with PCs in a business setting required. More tech support from home jobs.

Affiliated Computer Services, Inc.

Position type: Employee
Costs: Possible equipment costs.
Duration, hours: Part-time
FORTUNE 500 company, owned by Xerox, provides business process outsourcing (BPO) and information technology solutions. Company offers part-time employment (paying $10/hr) for home call center agents, bilingual (Spanish) preferred. Use "work at home" a keyword in company's careers database.

Alpine Access/Sykes

Position type: Employee
Costs: $45 background check; possible equipment costs.
Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
Home-based agents take in-bound customer service and sales calls for various clients. Reps are paid an hourly rate of around $9 and training is paid. Only after a position is offered, applicants pay $45 for a background check. Hiring process for these jobs is online and by phone. It includes a pre-interview screening with a technical skills test, voice audition and phone interview. Bilingual skills a plus; languages include Spanish, Mandarin and Cantonese. See home call center company reviews written by people who have worked at Alpine Access and other virtual call centers.

Why Arise Virtual Solutions Isn't on This List

Amazon.com

Position type: Employee
Costs: No fee; possible equipment costs.
Duration, hours: Part-time
Geographic restrictions: WV, KY, WA, ND, NY
Online retail giant hires some of its customer service reps as home-based agents. Search "work from home" in Amazon's job database. Jobs pay $10-12/hour.

American Express

Position type: Employee, independent contractor
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Full-time, part-time
Geographic restrictions: U.S., U.K., Canada and Australia
American Express hires in its Axcess@Home program virtual travel agents and call center agents with experience in reservation systems. Bilingual agents needed also. Use "virtual" "telecommute" or "work at home" as keywords to find a job online in its database.

 

 

Find a Work at Home Call Center Job in Canada
or
Find a Home Call Center in Your State

AL - AK - AZ - AR - CA - CO - CT - DE - DC - FL - GA - HI - ID - IL - IN - IA - KS - KY - LA - ME - MD - MA - MI - MN - MS - MO - MT - NE - NV - NH - NJ - NM - NY - NC - ND - OH - OK - OR - PA - RI - SC - SD - TN - TX - UT - VT - VA - WA - WV - WI - WY

©2014 About.com. All rights reserved.