Call enter jobs can be either work at home (aka virtual call centers) or in an office outside the home. If you're just starting to research virtual call center jobs, learn about pay rates and qualifications in this virtual call center jobs FAQ. Next see if your computer is likely to pass most companies' virtual call center office requirements.
Then plunge right in and start searching for call center jobs that you can do from home. But if it seems like being virtual call center jobs are not what you want, check out this list of all kinds of companies that hire home-based workers.
1-800-FLOWERS
Costs: No fee; possible equipment costs; more on home offices for call center jobs.Duration, hours: Full time, temporary
Geographic restrictions: Must live in the following states Florida, New Mexico, New York, Ohio, Oklahoma, Texas or Virginia.
New York-based floral company regularly hires at-home call agents on a temporary basis for seasonal employment. It does occasionally hire permanent (particularly bilingual), at-home agents as well.
The 1-800-FLOWERS.COM’s customer contact center handles calls for other brands such as Cheryl & Company Gourmet Cookies, The Popcorn Factory and Fannie May Chocolates.
Advanis
Costs: No fee; possible equipment costs; home offices for call center jobs.Duration, hours: Must be able to work during these hours: Monday through Friday 3 - 10 pm MST (5 - 12 pm EST) and Saturdays 10 - 5 pm MST (12 - 7 pm EST)
Geographic restrictions: Must live in Canada for call center jobs. Considers residents of other countries for mystery shopping.
Canadian market research company hires virtual call center agents and mystery shoppers.
Alpine Access
Position type: EmployeeCosts: $45 background check; possible equipment costs; more on home offices for call center jobs.
Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
Home-based agents take in-bound customer service and sales calls for various clients Reps are paid an hourly rate of around $9 and training is paid. Only after a position is offered, applicants pay $45 for a background check.
Hiring process is online and by phone. It includes a pre-interview screening with a technical skills test, voice audition and phone interview.
BSG - Third Party Verification
Position type: Independent contractorCosts: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Varies
Geographic restrictions: U.S. citizens in the U.S.
Agents take inbound calls to do third party verification for utility, cable and financial services clients. Agents can choose shifts as short as two hours. Pay is $8.50/hour for English-only agents and $9/hour for bilingual agents.
Languages needed include Korean, Vietnamese, Spanish, Cantonese, Mandarin, Tagalog, Arabic, Armenian, Bosnian, Cantonese, Farsi, German, Indonesian, Korean, Mandarin, Persian, Polish, Somalia, Russian, Turkish, Ukrainian and Yugoslavian.
Customer Loyalty Concepts
Position type: EmployeeCosts: Possible equipment costs; home offices for call center jobs.
Duration, hours: Requires a minimum commitment of 15 hours per week ; no weekend work
Geographic restrictions: Must be U.S. resident with Social Security number or work permit number. Must reside in AL, AZ, CA, CO, FL, GA, IL, IA, KY, LA, ME, MI, MN, MS, MO, MT, NE, NV, NM, NC, OH, OK, OR, TN, TX or VA.
Company specializes in using home-based telephone agents to call newspaper subscribers seeking renewals. Agents are hired as employees and paid $8 per hour including training.
Extended Presence
Position type: Independent contractor and employeeCosts: Possible equipment costs; home offices for call center jobs.
Duration, hours: Full- and part-time
Company provides business-to-business telephone sales to clients. Agents do cold calling sales and appointment setting. They are paid an hourly base rate plus incentives.
Hilton Hotels
Position type: EmployeeCosts: Cost: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: Full and part-time
Geographic restrictions: Hires through the company's Dallas and Tampa offices.
Hotel chain's Hilton@Home program hires motivated, work-from-home sales agents for customer care and reservations. New hires receive in-depth brand and technical training and support.
LiveOps
Position type: Independent contractorCosts: $50 (or sometimes more) for background check; possible equipment costs; home offices for call center jobs.
Duration, hours: Varies
Geographic restrictions: Legal U.S. residents must reside in the contiguous 48 states.
Company hires independent-contractor, call-center agents, including licensed insurance agents, for a variety of positions for its clients including outbound sales, bilingual customer service and financial services.
Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid.
NEW Corp
Position type: EmployeeCosts: Cost: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: Full and part-time
Geographic restrictions: Training takes place in these locations only: Watertown, NY, Wichita Falls, TX, Lawton, OK, Tyler, TX, Albany, GA, Bowling Green,KY ,Jonesboro, AR, Terre Haute,IN, and Texarcana, TX.
Extended warranty company pays home-based customer care reps $9 per hour to take in-bound calls. Paid training ranges from 4-week to 6-week courses. Training is not online, so applicants must live near training site.
West at Home
Position type: EmployeeCosts: Possible equipment costs; home offices for call center jobs.
Duration, hours: Varies
Geographic restrictions: "This opportunity is available in many areas throughout the United States. You may check your eligibility by going through our online application process," states West at Home's website.
West at Home's customer service agents handle billing, sales or troubleshooting calls for the company's clients. They are paid on a per-minute rate, per-call or an hourly rate, with a guarantee of minimum wage. Training is paid.
Working Solutions
Position type: Independent contractorCost: No fee; possible equipment costs; home offices for call center jobs.
Duration: Temporary, project basis
Geographic restrictions: Accepts agents from outside the U.S., but not all projects are available to them.
Company contracts with agents to do data entry and call center jobs for clients. Pay ranges from $7.20 to $30 an hour. Call center projects include order processing, reservations, enrollments, customer service, sales, market research, technical support, etc.
Applicants who successfully complete a two-part online test are placed on a list and notified when a project becomes available.
Disclaimer: Advertisements for work at home jobs or business opportunities placed on this page in the section labeled "Sponsored Links" or elsewhere are not necessarily legitimate. These ads are not screened by me but appear on the page due to having similar keywords to the text on the page. More on sponsored links to work-at-home jobs
