Kelly Services
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Varies
Well-known temporary staffing agency offers call center jobs in its "Kelly at Home" virtual call center.
LiveOps
Position type: Independent contractor
Costs: $50 (or sometimes more) for background check; possible equipment costs; home offices for call center jobs.
Duration, hours: Varies
Geographic restrictions: Legal U.S. residents must reside in the contiguous 48 states.
Company hires agents, including licensed insurance agents, for a variety of call center jobs for its clients including outbound sales, bilingual customer service (Spanish and French) and financial services. Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid.
See home call center company reviews written by people who have worked at LiveOps and other virtual call centers.
NCO
Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Full-time
Geographic restrictions: U.S. and Canada
Business processing outsourcing (BPO) company NCO, known for its services in accounts receivable management (i.e. debt collection), hires full-time employees In the U.S. and Canada as work at home call center agent for sales and customer service jobs.
Neiman Marcus
Position type: Employee
Costs: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: Full-time, part-time
Geographic restrictions: Must be within travel distance to a training center
Company hires work at home call center agents, often on a temporary or seasonal basis. Onsite training is required. Choose "Work From Home" in Job Category to see if any work at home jobs are available.
NEW Corp
Position type: Employee
Costs: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: 20-40 hour/week, weekend and evenings required
Geographic restrictions: New hires who live within 50 miles of a brick-and-mortar training site must train there; others can train virtually.
Extended warranty company pays home-based customer care reps $9-10 per hour to take in-bound calls. It hires both work-at-home and office-based call center agents to troubleshoot and provide customer service for its clients. The company's clients include Best Buy, Lowe's DirecTV, Walmart, GameStop, AT&T and Gateway. Hires agents bilingual in Spanish/English also.
The Newton Group
Costs: Must purchase some equipment from Newton; other equipment costs possible; home offices for call center jobs.
Duration, hours: iates must work a minimum of 20 hour a week. Monday- Saturday 10 am to 9 pm
Geographic restrictions: United States
Elite Sales Associates (ESA) set appointments, make sales and conduct market research from their home offices. Experience in telemarketing, customer service, lead generation or appointment setting required. See more sales jobs from home.
NOVO 1 Contact Centers
Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Geographic restrictions: Michigan, Texas, Montana and Wisconsin
Some call center agents in its contact centers in may elect to work from home.
Quest Diagnostics
Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Part-time
Geographic restrictions: Requires working from the Lee's Summit, MO office for 6-8 weeks for training.
Company hires "teleinterviewers" to complete interviews with life insurance applicants via telephone. Search "work from home."
Sitel
Position type: Employee
Costs: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: Varies
Geographic restrictions: Alabama, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin
Sitel Work@Home, the company's work-at-home program, offers call center agents professional training at home.
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