Health Care, Medical Call Center
Formed in 1996, Fonemed provides telephone triage
services to physician practices, managed-care organizations, third party administrators, disease management providers, private employers and associations throughout North America.
Types of Work-at-Home Positions:
Fonemed hires registered nurses (RN license in state of residence required) from the U.S. and Canada to give health advice to callers using Barton Schmitt/David Thompson telephone triage guidelines. Telephone triage nurses are compensated on a per call basis with a minimum per hour paid when volume is low.
Requirements and Qualifications:
Company looks for three years of clinical experience in pediatrics and adults plus one year experience using electronic triage software and computerized medical protocols/guidelines. Some weekend work is required. High speed Internet and a room with a door are required for the call center's home office.
Fonemed hires in states with 24 Nurse Licensure Compactand where it already has employees. In 2012, these states were:
- New Hampshire
- New Mexico
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
Compensation and Benefits:
Telephone triage nurses are compensated on a per-call basis with a minimum per hour paid when volume is low. The average number of calls per hour is 4 to 5. Some have reported that the per-call rate is $6/call.
Paid time off, 401K and medical insurance are among the employee benefits offered.
Using Fonemed's Employment Page:
More Companies With Medical Jobs From Home:
For more profiles of companies that hire nurses (and others with medical backgrounds) to work from home, click on the links below.