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Work at Home Call Center Jobs in Florida

Want to find a home-based call center job in FL? Look here!

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Sure, it seems like a work at home call center job could be done from anywhere in the U.S., unfortunately that is not usually the way it works. Home call center companies typically hire in particular states. Few hire in all 50 states. Some states (like Florida) have a lot, while others (like Alaska and Hawaii) have very few. This list is by no means definitive, but these call center companies hire for work at home jobs in Florida:
  • 1800FLOWERS
    Hires: Employees (usually temporary)
    Hours: Full time but temporary
    Floral company regularly hires work- at-home call center agents on a temporary basis for seasonal employment. It does occasionally hire permanent (particularly bilingual agents), at-home call center agents as well. See readers' reviews of 1800FLOWERS.com jobs.

  • Alpine Access
    Hires: Employees
    Costs: $45 background check; possible equipment costs; more on home offices for call center jobs.
    Work-from-home agents take in-bound customer service and sales calls for a variety of clients. Agents receive an hourly rate of around $9. There is paid training too. After an offer of employment is made, applicants pay $45 for a background check. Bilingual skills a plus; languages include Spanish, Mandarin and Cantonese. More Bilingual Call Center Jobs

  • Apple At-Home Advisors
    Hires: Employees
    Costs: No fee; possible equipment costs; though Apple provides a computer and phone.
    Apple at Home is a virtual call center program that hires both college students and non-students. Use the keyword "home" in the company’s job database. See profile of Apple at Home for list of cities in which it recruits agents.

  • CenturyLink
    Hires: Employees
    Formerly CenturyTel and EMBARQ, CenturyLink is a provider of voice, broadband and video services for consumers and businesses in 33 states. Work at home call center jobs pay around $10-11/per hour. Bilingual encouraged to apply. Search job database using "work at home." Reader Review of CenturyLink

  • Convergys
    Hires: Employees

    Duration, hours: Schedules with 16 to 40 hours per week available
    Virtual call center agents receive incoming calls and provide services that may include customer service, sales or technical support. Convergys offers paid training and benefits. See reader reviews of Convergys.

  • Hilton Hotels
    Hires: Employees

    Duration, hours: Full and part-time
    Geographic restrictions: Hires for its home call center jobs through Tampa office.
    Hotel chain's Hilton@Home program hires motivated, work-from-home sales agents for customer care and reservations. New hires receive in-depth brand and technical training and support. Bilingual in Spanish or Portuguese can earn you $1 per hour more in some positions.

  • HSN.com
    Hires: Employees

    Geographic restrictions: Jobs are based in St. Petersburg, FL.
    The Home Shopping Network offers work at home jobs in call centers. Inbound calls are both sales and customer service. Full-time positions provide health insurance benefits.

  • LiveOps
    Hires: Independent contractors
    Costs: $50 (or sometimes more) for background check; possible equipment costs; home offices for call center jobs.
    Company hires agents, including licensed insurance agents, for a variety of call center jobs for its clients including outbound sales, bilingual customer service (Spanish and French) and financial services. Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid.

  • NEW Corp
    Hires: Employees
    Duration, hours: 20-40 hour/week, weekend and evenings required
    Geographic restrictions: New hires who live within 50 miles of a brick-and-mortar training site must train there; others can train virtually.
    Extended warranty company pays home-based customer care reps $9-10 per hour to take in-bound calls. It hires both work-at-home and office-based call center agents to troubleshoot and provide customer service for its clients. The company's clients include Best Buy, Lowe's DirecTV, Walmart, GameStop, AT&T and Gateway. Hires agents bilingual in Spanish/English also. More Bilingual Call Center Jobs

  • Sitel
    Hires: Employees
    Duration, hours: Varies
    Sitel Work@Home, the company's work-at-home division, offers U.S.-based call center agents full- and part-time jobs with training from home.

  • teleNetwork
    Position type: Employee
    Technical support outsourcing call center hires work-at-home technicians to assist with Internet services, desktop support, and security issues. Strong customer service and self-management skills along with excellent communication skills are required.

  • TeleTech@Home
    Hires: Employees
    Duration, hours: Part-time, 20-30 hours/week
    Global business process outsourcing (BPO) company hires associates In some U.S. states and the U.K. to work from home as call agents and other fields. Bilingual call center agents needed. Benefits include paid training, 401k. Pay is $9-10/hour.

  • Ver-A-Fast
    Position type: Independent contractor
    Work at home call center agents use a predictive dialer system to make verification calls for company's clients, which are primarily from the newspaper industry.

  • VIPdesk
    Duration, hours: Offers full- and part-time hours but agents must commit to certain availabilities.
    Specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus.

  • West at Home
    Costs: $29.95 fee for background check; possible equipment costs; home offices for call center jobs.
    Duration, hours: Varies
    West at Home's customer service agents are employees who handle billing, sales or troubleshooting calls for the company's clients. They are paid on a per-minute rate, per-call or minimum wage. Training is paid. Some bilingual jobs are available. May not hire in all counties in the state.

There may be more companies on this list of call center companies that hire agents from Florida. Know of another home call center company operating in Florida? Email me at workathomemoms@aboutguide.com. Or if you've worked at any of these or another home call center company, write a review.
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