Work at Home Call Center Jobs in Florida

While it seems like a work at home call center job could be done from anywhere in the U.S., unfortunately that is not necessarily the case. Very few home call center companies hire in all 50 states. Some states (like Florida) have a lot, while others (like Alaska and Hawaii) have very few call center companies. This list is by no means definitive, but these call center companies hire for work at home jobs in Florida:

• 1800FLOWERS
  Position type: Employee, temporary
  Costs: No fee; possible equipment costs; more on home offices for call center jobs.
  Duration, hours: Full time, temporary
  New York-based floral company regularly hires for at-home call center jobs on a temporary basis for seasonal employment. It does occasionally hire permanent (particularly bilingual), at-home call center agents as well. The 1-800-FLOWERS.COM’s customer contact call center handles calls for other brands such as Cheryl & Company Gourmet Cookies, The Popcorn Factory and Fannie May Chocolates. See readers' reviews of 1800FLOWERS.com jobs.
  
  
• Alpine Access
  Position type: Employee
  Costs: $45 background check; possible equipment costs; more on home offices for call center jobs.
  Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
  Home-based agents take in-bound customer service and sales calls for various clients. Reps are paid an hourly rate of around $9 and training is paid. Only after a position is offered, applicants pay $45 for a background check. Hiring process for these call center jobs is online and by phone. It includes a pre-interview screening with a technical skills test, voice audition and phone interview. Bilingual skills a plus; languages include Spanish, Mandarin and Cantonese. More Bilingual Call Center Jobs
  
  
• Apple At-Home Advisors
  Position type: Employee
  Costs: Possible equipment costs; though Apple provides a computer and phone.
  Apple at Home is a work at home call center program from Apple that hires both college students and non-students. It is part of the company's AppleCare department. Use the keyword "home" in the company’s job database. Must be within 100 miles of Pensacola or a student at University of Florida, Gainesville.
  
  
• CenturyLink
  Position type: Employee
  Costs: Possible equipment costs; more on home offices for call center jobs.
  Formerly CenturyTel and EMBARQ, CenturyLink is a provider of voice, broadband and video services for consumers and businesses in 33 states. Work at home call center jobs pay around $10-11/per hour. Bilingual encouraged to apply. Search job database using "work at home." Reader Review of CenturyLink
  
  
• Convergys
  Position type: Employee
  Costs: Possible equipment costs; more on home offices for call center jobs.
  Duration, hours: Schedules with 16 to 40 hours per week available
  Virtual call center agents receive incoming calls and provide services that may include customer service, sales or technical support. Convergys offers paid training and benefits. See reader reviews of Convergys.
  
  
• Hilton Hotels
  Position type: Employee
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Duration, hours: Full and part-time
  Geographic restrictions: Hires for its home call center jobs through Tampa office.
  Hotel chain's Hilton@Home program hires motivated, work-from-home sales agents for customer care and reservations. New hires receive in-depth brand and technical training and support. Bilingual in Spanish or Portuguese can earn you $1 per hour more in some positions.
  
  
• HSN.com
  Position type: Employee
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Geographic restrictions: Jobs are based in St. Petersburg, FL.
  The Home Shopping Network offers work at home jobs in call centers. Inbound calls are both sales and customer service. Full-time positions provide health insurance benefits.
  
  
• LiveOps
  Position type: Independent contractor
  Costs: $50 (or sometimes more) for background check; possible equipment costs; home offices for call center jobs.
  Company hires agents, including licensed insurance agents, for a variety of call center jobs for its clients including outbound sales, bilingual customer service (Spanish and French) and financial services. Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid.
  
  
• NEW Corp
  Position type: Employee
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Duration, hours: 20-40 hour/week, weekend and evenings required
  Geographic restrictions: New hires who live within 50 miles of a brick-and-mortar training site must train there; others can train virtually.
  Extended warranty company pays home-based customer care reps $9-10 per hour to take in-bound calls. It hires both work-at-home and office-based call center agents to troubleshoot and provide customer service for its clients. The company's clients include Best Buy, Lowe's DirecTV, Walmart, GameStop, AT&T and Gateway. Hires agents bilingual in Spanish/English also. More Bilingual Call Center Jobs
  
  
• Sitel
  Position type: Employee
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Duration, hours: Varies
  Sitel HomeShore, the company's work-at-home program, offers call center agents professional training within Sitel’s on-site training center. After graduation, call center employees may work from home.
  
  
• TeleTech@Home
  Position type: Employee
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Duration, hours: Part-time, 20-30 hours/week
  Global business process outsourcing (BPO) company hires associates In some U.S. states and the U.K. to work from home as call agents and other fields. Bilingual call center agents needed. Benefits include paid training, 401k. Pay is $9-10/hour.
  
  
• Ver-A-Fast
  Position type: Independent contractor
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Work at home call center agents use a predictive dialer system to make verification calls for company's clients, which are primarily from the newspaper industry.
  
  
• VIPdesk
  Costs: Possible equipment costs; home offices for call center jobs.
  Duration, hours: Offers full- and part-time hours but agents must commit to certain availabilities.
  Specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus.
  
  
• West at Home
  Costs: $29.95 fee for background check; possible equipment costs; home offices for call center jobs.
  Duration, hours: Varies
  West at Home's customer service agents are employees who handle billing, sales or troubleshooting calls for the company's clients. They are paid on a per-minute rate, per-call or minimum wage. Training is paid. Some bilingual jobs are available. May not hire in all counties in the state.
  
  

There may be more companies on this list of call center companies that hire agents from Florida. Know of another home call center company operating in Florida? Email me at workathomemoms.guide@about.com. Or if you've worked at any of these or another home call center company, write a review.